Songbird products are designed to be one-size-fits-all. Just like reading glasses, you can get a Songbird if and when you need it. Its digital acoustic properties, developed at Sarnoff Corporation in Princeton, New Jersey, are designed to provide smooth amplification for most people with mild to moderate hearing loss.
This allows customers to try the product and decide if it works for them without big commitments of time and money. However, we do recommend that a person with hearing loss have a medical evaluation by a licensed physician before purchasing or using a hearing aid of any kind to rule out any other medical conditions. Please read the important warnings and other product labeling each time you get a new Songbird to make sure that you do not have one of the warning signs that should prompt you to see your doctor. Songbird also recommends you have your hearing evaluated every year.
The Songbird line of hearing products is designed to meet the needs of most people with mild to moderate hearing loss. However, in some cases, Songbird may not meet an individual's needs; in those cases, we encourage you to call Songbird Customer Service. Our agents can troubleshoot and offer assistance. If they are unable to satisfy your needs, you are covered by our 100% Satisfaction Guarantee.
If for any reason during the first 30 days after purchase you are dissatisfied with the product, you can return it and you'll be provided a full refund of the original purchase price, less shipping and handling. So you can purchase with confidence. This 100% satisfaction guarantee, along with the low purchase price, makes it easy to try Songbird.
Songbird hearing aids are programmed to meet the needs of most age-induced or noise-induced hearing loss. It focuses its amplification in the frequency ranges where speech is found. This way, Songbird does not just amplify all sound - only in the frequencies that need it most. It's not about making everything louder - it's about making everything clearer.
Songbird hearing aids are also behind-the-ear (BTE) hearing aids, which mean that the portion that is inserted into the ear is very small and comfortable.
If you are one of the people Songbird does not work for, we recommend seeing your doctor to discuss your options.
When it is not in use, make sure that you have turned your hearing aid off. Then, store the Songbird in the case provided at room temperature.
Yes, it is. Ears are designed to work as a pair to help distinguish and place sounds in the background. If one ear is not hearing as well as the other, you, in turn, will not hear as well. Research and clinical experience have shown that using hearing aids in both ears not only helps locate the source and direction of sounds, but also improves understanding of words in a noisy environment. Customers that use a hearing aid in each ear often experience better sound quality, smoother tone and better hearing range.
We recognize this at Songbird, and we've made a discount available to our customers that can be applied to any additional units purchased.
Songbird Hearing Aids are revolutionary devices, specifically designed for the millions of Americans with mild to moderate hearing loss who have chosen to forgo the commitment and expense of traditional hearing aids. They are high-quality, affordable, and easy to order from your home - either by phone or online. They're like reading glasses for hearing. Songbird is very easy to get or to give to a loved one.
Comfortable and inconspicuous, each Songbird hearing aid is built with innovative, digital, high-tech custom components that deliver outstanding crystal-clear digital sound, making conversations and dialogue enjoyable.
Most insurance policies do not provide for hearing aids of any kind, which is why traditional hearing aids currently represent such a substantial financial commitment to consumers. This is also why we believe that our Songbird products represent the best value for anyone with mild to moderate hearing loss. For more information on insurance, check with your provider for specific details about your plan.
In the event a hearing aid or battery is swallowed, call 911 and seek immediate care at the nearest emergency room. The National Button Battery Ingestion Hotline offers counsel for treatment when you call (202) 625-3333.
No. You should take care to never get your Songbird wet. Do not wear it while swimming, bathing, during physical activity, or in any other situation where the Songbird could sustain water damage.
Songbird Hearing aids are designed to be very small and discreet. Since Songbird makes behind-the-ear aids, the tip is very small and the body of the hearing aid is about the size of a small pen cap, which hides behind the ear. Given its small size and behind-the-ear design, a normal fit means that people won't see it when they are looking straight at you, and it will be only slightly noticeable if they are standing by your side.
Like with any high-quality hearing aid, it sometimes takes time for people to become fully comfortable with wearing a new hearing aid - comfortable with both the feel and the new sounds people may be hearing. In those cases, we recommend wearing the Songbird for short periods of time initially, then gradually increasing so that it feels more natural, just like breaking in a new pair of shoes.
Here is a list of helpful Dos and Don'ts:
Do's
- Do periodically wipe the tip with a dry, slightly moist (not wet) cloth.
- Do clean the tip by using the provided cleaning tool to remove any visible wax.
- Do keep your hearing aid in the provided case when it is not in your ear, as this will keep the hearing aid dry and protected.
- Do turn off your hearing aid when not in use; this will extend the life of your battery.
Don'ts
- Don't allow any liquid to enter the hearing aid.
- Don't drop, throw, or handle roughly.
- Don't apply hair spray while wearing your hearing aid.
- Don't leave your hearing aid where small children or pets can get it.
- Don't expose your hearing aid to excessive temperatures such as heat lamps, hair dryers, stoves, windowsills, or your car's glove compartment.
- Don't try to open your hearing aid or attempt to make repairs, as this will cause serious damage.
All Songbird products are digital behind-the-ear (BTE) hearing aids that are ready to use right out of the box. Most of the components fit discreetly behind the ear, which allows the tip that is inserted into the ear to be very small and comfortable. All Songbird hearing aids have digital signal processing, like more expensive hearing aids, at a fraction of the cost.
Songbird hearing aids are for adults who are experiencing mild-to-moderate hearing loss and are available for purchase online or by phone.
The Songbird Ultra™ is a digital hearing aid with replaceable batteries. It offers advanced features like feedback cancellation, noise reduction, and Sound Boost which can cost thousands in traditional hearing aids.
Songbird hearing aids are preprogrammed in the factory and cannot be adjusted or reprogrammed. This is one of the reasons our hearing aids are so affordable. Our research shows that this type of amplification works well for most people with mild to moderate hearing loss.
Each Songbird comes a with volume control that allows you to make the sound louder or softer. This functionality allows our customers to customize the device to meet their unique hearing needs.
Here are some important tips to help get maximum Songbird battery life, no matter how often you use it:
- Make sure to turn the hearing aid OFF when not in use.
- Keep your Songbird (and your ears) clean. Wax is the #1 enemy of hearing aids.
- The accumulation of ear wax on the hearing aid tip is the main factor in the reduced sound quality and premature end to the Songbird.
- To ensure maximum use of your Songbird, you will need to remove the wax from the tip of the Songbird, as well as keep your ears clean. You can clean your ears with commercially available wash systems or visit your doctor for treatment.
- Never use instruments like cotton swabs, toothpicks, hairpins, or the wax removal brush to remove wax from the ear canal.
- Always keep your hearing aid in its supplied case when not in use, and store at room temperature.
- Avoid long term exposure to very dry environments (humidity levels below 25%) or very humid environments (humidity levels above 70%)
- Avoid long term exposure to excessive heat or high altitudes.
The best way to determine if you have hearing loss is to see your doctor. However, you may have a hearing loss if:
- You frequently complain that people mumble, speech is not clear, or you hear only parts of conversations when people are talking.
- You often strain to hear or ask people to repeat what they said.
- Your friends or relatives tell you that you don't seem to hear very well.
- Others say that you play the TV or radio too loudly.
- You do not laugh at jokes because you miss too much of the story.
- You need to ask others about the details of a meeting that you just attended.
- You cannot hear the doorbell or the telephone.
- You find that looking at people when they talk makes it somewhat easier to understand.
Yes. Hearing loss can be a symptom of a more serious medical condition or the result of an excessive wax build-up. A physician can treat these conditions. If you have not already done so, you should consult a licensed physician (preferably one who specializes in diseases of the ear) to rule out any of these medical concerns. Physicians who specialize in diseases of the ear are often referred to as ENTs, otolaryngologists, otologists, or otorhinolaryngologists.
Consult your doctor before use if you have or think you have:
- History of excessive wax build-up
- Pain or discomfort in the ear
- Fluid or drainage from the ear within the past 90 days
- Ear canal blockage, a lasting ear infection or a plugged up fullness feeling
- Visible deformity of the ear
- Sudden, rapidly progressing, or fluctuating hearing loss within the past 90 days
- Ringing in only one ear
- Hearing loss only in one ear that worsened in the past 90 days
- Spells of acute or chronic dizziness
Songbird also recommends you have your hearing evaluated every year.
Yes, you can use your Songbird while on the phone and on your cell phone, with good results. Your Songbird is specially shielded so that it won't cause interference with most cell phones. If your hearing aid whistles (feedback) while on the phone, tilt the telephone away from your ear until the whistling stops. You may have to try various positions with the telephone until you discover the arrangement that works best for you.
The key is in selling directly to our customers. When customers can buy directly from a seller, many additional costs are eliminated. We pass those savings on to our customers. We also have developed proven and efficient production and distribution methods in our New Jersey facility that combines outstanding design with fine craftsmanship and automation techniques.
Traditional hearing aids can represent a big commitment. They can cost thousands of dollars and can require substantial time spent with professional fittings or maintenance. People who use Songbird don't have to worry about misplacing a device that costs thousands of dollars. The low cost coupled with its high-quality digital sound makes Songbird a tremendous value. Because we have a 100% satisfaction guarantee, Songbird products are easy to try, without any big upfront financial commitments.
It is not uncommon to feel plugged up initially, or notice that your voice sounds funny, like talking in a barrel, and louder. It feels like this because of the presence of the hearing aid in your ear. You're also now hearing your own voice amplified through the hearing aid, which makes it sound different. These are all common sensations when first wearing a hearing aid. Give yourself some time to adjust-over a period of days and weeks you will get used to these differences and the plugged up sensations will dissipate.
That whistling sound you hear is called feedback, and is common with all hearing aids. Feedback occurs when some of the sound produced by the speaker finds its way back to the microphone, and is amplified once again. Try reinserting the Songbird, or lowering the volume to reduce the feedback.
The Songbird Ultra™ also has a feedback cancellation feature. You will hear feedback when putting the Ultra™ on and adjusting it in place, but once you have it in the most comfortable position, the feedback cancellation feature will kick in and the feedback will go away.
Yes. Many of our sales are to people who have a loved one experiencing hearing loss. Often these people may be the first to notice the problem.
Songbird hearing aids are very comfortable and discreet, with volume controls to find the right volume level to match the degree of hearing loss, so your loved one can start using it right out of the box. Songbird's digital sound processing has proven to be effective for users with mild to moderate hearing loss.
Our products are also backed by our 30 Day Money Back Guarantee, so you can see if Songbird is right for your loved one, without committing the time and expense involved in getting them a traditional hearing aid.
Before purchasing for yourself or a loved one, Songbird Hearing recommends you consult with your doctor to rule out any medical conditions.