Why is the SONGBIRD™ disposable?
The SONGBIRD™ Disposable Hearing Aid is so technologically advanced, it's disposable – just like the contact lenses. Because Songbird is disposable, there are no batteries to replace, never any repairs and no major commitment. Songbird's short life cycle allowed us to design the exclusive ComforSeal™ Tip to be soft and comfortable. Plus, Songbird's sound quality measures up to the best traditional hearing aids on the market, even at its low cost of just $39 for 40 days. That's less than a dollar a day. (Professional fees are additional.)

Is the SONGBIRD™ more expensive than other hearing aids?
No. Songbird costs $39 (professional fees not included) for 40 days of use. That's less than a dollar a day! Over a five-year period, Songbird Disposable Hearing Aids cost roughly the same as a traditional hearing aid with equivalent sound quality. With Songbird, patients can always have the latest technology – there's never a big up-front financial commitment to worry about, and each Songbird will always include the latest technological updates. No expensive batteries, repairs or costly insurance to cover the loss of a hearing aid. It is disposable – just get a new one!

What about SONGBIRD™'s quality?
Songbird has built a hearing aid with innovative, high-tech, custom components that result in excellent sound quality, comparable to the most respected traditional hearing aids on the market. Components include:

Mega-Mike™ Microphone, with a diaphragm that is 7 times larger than ordinary hearing aid microphones for increased sound fidelity.
ComforSeal™ Tip for extra comfort. The tip also allows for deep fit to prevent feedback and improved hearing in noisy environments.
Custom Integrated Circuit, built exclusively for Songbird™ and incorporating state-of-the-art programming.
Mighty-Mite™ Receiver, which is small in size but has the high sensitivity of much larger receivers.
Energy-Plus™ Battery, which delivers a full 40 days of life when used 12 hours per day and never needs to be changed.

How do I take care of the SONGBIRD™?
Although it is easy to use, the SONGBIRD™ Disposable Hearing Aid is a precision instrument. To ensure the best performance, take the following precautions:

Do not allow any liquid to enter the hearing aid.
Handle carefully. Do not drop or throw the hearing aid.
Do not use hair spray when wearing the hearing aid.
Keep the hearing aid out of the reach of small children and pets.
Store the hearing aid at room temperature. Do not expose it to excessive temperatures from heat lamps, hair dryers, stoves, windowsills, or the car's glove compartment.
Do not attempt to open the hearing aid or make do-it-yourself repairs.

What do I do with the SONGBIRD™ once the battery dies?
Discard the hearing aid by carefully placing it in a receptacle that cannot be accessed by infants, small children, or persons of mental incapacity.

How do I make the SONGBIRD™ work?
The SONGBIRD™ Disposable Hearing Aid has been designed for simplicity of use. When ready to use, simply grasp the sealed package at the grip tab provided. Bend the tab upward to release the seal. Lift and pull the tab to peel back the foil and open the package. This will activate the battery and make the device ready to use. The device is turned on by gently pressing in the Power-Saver™ Switch so that it is flush with the hearing aid body. This will most often happen automatically as part of the insertion process.

How do I insert the SONGBIRD™ Disposable Hearing Aid?
Insertion of the SONGBIRD™ Disposable Hearing Aid varies according to the shape of the ear. Some ear canals are fairly straight and insertion is easy. Others may have rather severe bends and require more patience. Here are some insertion tips:

Before insertion, lubricate the ComforSeal™ Tip with a hearing aid lubricant. It may also be helpful to slightly lubricate the ear canal using a drop of oil on the tip of your finger prior to insertion.
Hold the hearing aid between your thumb and forefinger so that the inner curve of the shell bends toward you. The POWER switch will be in the up position when the SONGBIRD™ Disposable Hearing Aid is inserted into the right ear, and in the down position when inserted into the left ear.
Pull down on the ear lobe with your other hand, and slowly wiggle the hearing aid into the ear canal; at the same time, wiggle the ear lobe up and down. Wiggling slowly allows the tip to slide in more easily.
As the hearing aid goes deeper in the ear, a full feeling may mean that the ComforSeal™ Tip has not entered the ear canal at the proper angle. You may be able to correct this by pulling on the top of the auricle, while slowly removing the hearing aid slightly out of the ear canal, then repeating the previous step. In a proper fit, you should almost feel the hearing aid "fall" into place after it has been inserted. If insertion is uncomfortable, remove it and try the entire insertion process again.

How do I remove the SONGBIRD™?
Remove the device by grasping the on/off removal handle of the Power-Saver™ Switch between the thumb and forefinger. Slowly wiggle the instrument from the ear canal. This should automatically move the switch to the off position.

How do I store the SONGBIRD™?
When it is not in use, place the SONGBIRD™ Disposable Hearing Aid in its carrying case for storage in a cool, dry location.

Can I use the SONGBIRD™ with telephones? How about my cellular?
Yes. You can use the Songbird with telephones of all types; however, if feedback (whistling) occurs, tilt the telephone away from the ear until the whistling stops. Try various positions with the telephone to minimize or eliminate feedback. What should I do if I still get feedback (whistling)? Remove the device and reinsert it. The fit has probably become dislodged, allowing sound to escape around the hearing aid tip.

How will I get replacement SONGBIRD™ Disposable Hearing Aids?
You can pick up your supply of SONGBIRD™ Disposable Hearing Aids from your hearing professional, or the hearing aids can be delivered directly to your home or office.* Just let your hearing specialist know your preference.

*Mailing hearing aids is not permitted in some states by law.

Can I order SONGBIRD™ over the Internet?
No. Songbird is available only from hearing professionals, because it is a medical device that requires professional dispensing.

Will my format change?
It might. Your hearing should be checked annually to see if further hearing loss has occurred. As long as your hearing loss remains in the mild-to-moderate range, one of the Songbird™ formats should fit your needs. That's one of the great things about Songbird™ – you've lost nothing if your format changes, and you can afford to update to the new format immediately.

What happens if I want to return my SONGBIRD™?
The SONGBIRD™ Disposable Hearing Aid is unconditionally guaranteed. Return it for any reason (except normal expiration of the battery) and we'll replace it or refund your money.

What happens if someone swallows it?
Hearing aid batteries can be dangerous if swallowed or improperly used. Keep the SONGBIRD™ Disposable Hearing Aid out of reach of anyone who might swallow it, including children and pets.